“Does anyone know of a USB microphone that can be daisy-chained?” “We held a camera ‘bake-off’ to see which ones perform best.” “We’re having trouble with inbound video calls coming through the firewall.” “How do you manage secure sign-ons for a conference room laptop?” “Does anyone have ideas for power-supply and cord management of a telehealth tablet at a remote site?”
These are the kinds of telehealth-related questions and issues that can take up hours of a technical person’s time when they’re doing all the research themselves. And often, IT people in a health-care setting are wearing a number of hats and can’t devote all their attention to telehealth issues and questions.
That’s why the members of the Northern Arizona Telemedicine Alliance (NATA) decided to hold monthly “Tech Talks” to share information and work together.