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Tuesday, March 17, 2020.  A day that will forever live in infamy.  I helped shut down our information technology office, located eight miles east of our main campus, just the day before.  That morning, an Office of Civil Rights memo was delivered to me, outlining the “new era” of telemedicine, with its various options.  These included popular video chat applications including FaceTime, Facebook Messenger, and Skype.  I chuckled when it recommended not using TikTok.  I thought to myself “Wow, this is a game-changer.”  And then it was forwarded to me again.  And again.  And again…

Seeking a virtual care platform? Here are seven critical questions to ask your vendor before you make your choice.

Telemedicine has inevitably reached its pinnacle during the recent public health emergency. Virtual care has evolved as the new norm in the healthcare industry. However, it is subject to technological barriers and limitations, which must necessarily be addressed to deliver quality care.

Start with these vital questions with your telemedicine vendor to hone in on the best telehealth solution for your practice:

COVID-19 has induced a hike in telemedicine adoption, and its application to primary care is expected to last forever.

The healthcare providers in the U.S. have been investing paramount efforts in making more services available via telehealth for years. However, the real value of telemedicine has only been realized in the wake of the coronavirus pandemic, with strong dictates of social distancing and economic lockdown. COVID-19 has essentially paved the path for an inevitable telemedicine revolution, pushing it forward by a decade, if not more.

Telemedicine has always been deemed inadequate in delivering quality care due to the lack of in-person contact. Primary care has always rested on the assumption that telemedicine would be unsatisfactory and inefficient because it lacks in-person contact. This myth has been exposed to the outbreak of the COVID-19 pandemic; it’s safer, more convenient, and much faster than the traditional primary care delivery models.

Every summer the five regional Arizona Area Health Education Centers (AzAHEC) join forces to put together a program to expose high school students to the vast array of health careers. Called Future Health Leaders (FHL), the initiative typically selects 40 high school students from across the state to reside at one of the state’s Universities for a week-long experience discovering health professions.

The COVID-19 pandemic has completely transformed our world in a matter of a few months. Issues that have prevailed for years like healthcare access disparity, have become exacerbated even though agencies have put forth their best efforts to mitigate the effects.

Carol Lewis, a manager for community health education (CHE), has experienced the effects of this inequality firsthand in Yavapai County. Yavapai county is a county in central Arizona with approximately 235,100 inhabitants of which about 46,000 live in its largest city of Prescott Valley. It’s population is spread over 8,128 square miles leading to a population density of about 26 people per square mile.

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