Smiles by Delivery, Mobile Dentistry for the Homebound

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Company Name: Smiles by Delivery, Mobile Dentistry for the Homebound
12425 W. Bell Road
Building D, Suite 120
Surprise, Arizona 85378
Contact Information:
Elaine Mamola
RDHAP Registered Dental Hygienist in Affiliate Practice
Year Incorporated or Founded:
State Incorporated or Founded:
Healthcare Model:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Healthcare Model - Other:
Dental Provider of mobile dental services to homebound patients at home or living in facilities
Corporate Structure:
Private for-profit
Description of Services:

Smiles by Delivery is a mobile dental service providing treatment utilizing telehealth and portable dental equipment. Smiles by Delivery offers Comprehensive Dental Care Including: Comprehensive Dental Examinations, Digital Radiographs, Dental Cleanings (Prophylaxis), Periodontal Treatment, Restorative Care, Implants, Root Canals and Prosthetics (Dentures, Partial Dentures, Xerostomia Treatment. Smiles by Delivery patient population is the homebound geriatric patient living in place, or as a resident in Assisted Living. We specialize in caring oral health treatment to dementia patients. In addition, we have a nonprofit Healthy Senior Smiles that is educational in its mission, offering Continuing Education to Dental and Medical providers. We also offer caregiver training on oral health and oral hygiene. Smiles by Delivery is headquartered in the AZ Techcelerator located in the City of Surprise, however our services extend to Maricopa County and surrounding regions.

Dentistry, Geriatrics, Homecare, Mobile health (mHealth), Preventive care
Ancillary Services:
Continuing education, Distance education, Patient education, Patient engagement, Support groups
Ancillary Services - Other:
Continuing education for dental providers. Caregiver training to CNA's and nursing staff.
Currently providing services in:
Healthcare professionals have licenses in:
Teleproviders are physically located in:
Entities company currently partners or is willing to partner with:
Assisted living facilities; Government agencies; Insurers; Nursing homes; Patients/consumers directly; Private physician practices; Senior communities; Skilled nursing facilities; Urgent care centers
How many patients / direct consumers is your company serving:
Number full-time other:
Other telehealth professionals:
Dentist, Registered Dental Hygienist
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
Mouth Watch
Electronic health records (EHR) incorporated in services:
How EHR interfaces with the EHR of the referring/consulting site:
We currently use Denticon a dental software management program and EHR, which bridges to our teledentistry system, Mouth Watch.
Company uses an electronic health record system that is certified by ONC:
Edition ONC HIT Certification Program company's EHR is certified for:
Combination of 2011 and 2014 editions
Wait time for consultation for emergency services:
Not applicable
Wait time for consultation for nonemergent services:
Within 24 hours
Provides Billing Services:
Yes, we do the billing
Payers billed:
Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Describe how your teleproviders are recruited and selected:
We select licensed public health dentists with clinical background.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:

Smiles by Delivery is specifically geared to reach homebound geriatric patients either living in place, or living in a senior community. Many of these patients do not receive preventive dental care, and teledentistry has helped them to access dental services that they otherwise will not receive. We are interested in partnering with mobile physicians, and primary care groups.

Joined the Directory: 04/04/2018
Information Last Updated: 11/02/2020

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