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Asynchronous care management services are vital tools for improving patient outcomes, yet their classification for billing and compliance can be confusing. This webinar will clarify the differences between asynchronous care and telehealth, review payer coverage and documentation requirements, and highlight strategies to integrate these services into practice workflows to enhance compliance, patient engagement, and reimbursement.
OUTCOME OBJECTIVES
- Differentiate between asynchronous care management services and telehealth services, and accurately classify at least three common scenarios (RPM, CCM, eVisit) as telehealth vs non-telehealth for billing/compliance.
- Apply Medicare and commercial payer coverage rules to see if asynchronous services covered (ccm, RPM, RTM, eConsults) and what kind of documentation is needed.
- Develop at least one workflow or process improvement strategy to integrate asynchronous CM services into clinical practice, while maintaining compliance, improving patient engagement and optimize reimbursement.
PRESENTER
Carol Yarbrough, MBA, CCA, CPC, OCS, CHC
National Billing Expert
