Company Name: Virtual Medical Staff
Address:
2655 Northwinds Parkway
Alpharetta, Georgia 30009
USA
770-643-5647
Contact Information:
Zach Richardson
VP of Sales
770-643-5647
zrichardson@virtualmedstaff.com
Year Incorporated or Founded:
2011
State Incorporated or Founded:
Georgia
Healthcare Model:
Medical specialty service provider to healthcare providers
Corporate Structure:
Private for-profit
Description of Services:

Founded in 2011, Virtual Medical Staff is a full-service telemedicine company specializing in the placement of psychiatrists, neurologists, and hospitalists across the United States. As part of the Jackson Healthcare family of companies, Virtual Medical Staff combines staffing, technology, and telemedicine expertise to provide clients with a turnkey telemedicine solution. The approach that VMS takes in providing physician coverage is different than most other telemedicine companies. VMS takes the time to speak with the stakeholders and build a profile for a "perfect telemedicine provider". With that information in hand, we leverage the recruiting power of Jackson Healthcare to build a dedicated group of physicians, whose size and scope are based on patient volume and customer preference. Collaboration and partnership between the leaders at each client site and the operations staff at VMS drive programmatic success and assure that each program is built to fit the unique demands of each facility. By using dedicated, scheduled virtual physicians, the referring physicians, nurses, and patients build a high level of comfort with the virtual physician. Continuity of care via telemedicine is a benchmark of the service we provide and because of this, our clients and their patients receive a higher level of service and less interruption to daily work flow processes. Additionally, our Joint Commission Accredited CVO will ensure that physicians are licensed in the states where patients are located and will fully credential physicians at your facility.

Teleservices:
Hospitalist, Neurology, Psychiatry
Currently providing services in:
Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Kansas, Louisiana, Michigan, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Tennessee, Texas, Utah, Washington, Wisconsin
Planning to expand to in near future:
Alabama, Alaska, Connecticut, District of Columbia, Maryland, Massachusetts, Missouri, Montana, Nevada, New Mexico, New York, South Carolina, Virginia
Healthcare professionals have licenses in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Teleproviders are physically located in:
Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Washington, Wisconsin
Entities company currently partners or is willing to partner with:
Accountable Care Organizations, Community mental health clinics, Correctional facilities, Federally Qualified Health Centers, Rural hospitals, Urban/suburban Hospitals
How many patients / direct consumers is your company serving:
100+
Number full-time MD/DO telehealth professionals:
91-100
Number part-time MD/DO telehealth professionals:
61-70
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
Platform-neutral
Electronic health records (EHR) incorporated in services:
No
How EHR interfaces with the EHR of the referring/consulting site:
Providers access and use customer EHR
Wait time for consultation for emergency services:
5-10 minutes
Wait time for consultation for nonemergent services:
Within 24 hours
Provides Billing Services - Other:
Our Joint Commission Accredited CVO supports and ensures that all physician billing information is provided to customer MSO and payers.
Payers billed:
Describe how your teleproviders are recruited and selected:
Providers are recruited based on customers needs. Customers are part of the process to interview and select specific doctors to work on their panel.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:

Virtual Medical Staff will only contract with board certified/ eligible physicians actively engaged in the delivery of virtual care, as appropriate and agreed to by designated members of the administrative team and as consistent with state law and scopes of practice. The administrative and clinical team(s) will have access to either of the Chief Medical Officers, depending on the specialty being discussed. Virtual Medical Staff's management responsibilities would include, but are not necessarily limited to, the following: Manage all aspects of the telemedicine practice and the provision of telemedicine services; Recruit and retain quality physicians to meet the service coverage requirements; Ensure quality of patient services through the development of monitoring and reporting processes; Conduct routine meetings to review strategic issues, operational issues and clinical outcomes; Provide a dedicated Project Manager to oversee the whole program; Ensure appropriate credentialing for physicians; Ensure practice group meets all requirements for relevant regulatory and accreditation bodies; Develop a telemedicine process and work flow plan that ensures the virtual practice is in alignment with the goals and objectives of Leadership; Analyze equipment needs and make appropriate recommendations; Provide all virtual physicians with necessary telemedicine equipment; Provide all virtual physicians with US-based technical support (24/7/365)

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