Language Select via United Language Group's screening, interviewing and eventual hiring process is based on the guidelines set forth by the State of California that have been established and governed by the State Personnel Board. It specifies that all interpreters utilized to perform services must meet one of the three following minimum qualifications for the applicable language or service to be performed: Minimum Qualification I 1. All interpreters, as applicable, have been tested and certified by a professional organization or association recognized as qualified by the industry. 2. All interpreters, as applicable, possess a valid certification that specifies the language(s) and is appropriate to the service(s) to be performed. 3. The certification resulted from a competency test to measure the interpreter's level of skill, in the applicable language. The interpreter should have documentation that certifies the Interpreter has engaged in continuous education training and has two years experience working for the state, local or federal governments as an interpreter to ensure accuracy of interpreting using a wide range of vocabulary, language skills that include grammar, pronunciation, etymology, improvisation techniques, and cultural awareness. Minimum Qualification II 1. When required by law, all interpreters, as applicable, possess the required qualifications as stated in the statutes pertaining to the service. All interpreters utilized in legal/court proceedings, state administrative and medical hearings must possess valid certification issued by the Cooperative Personnel Services/California State Personnel Board. 2. Certification standards set forth by the Cooperative Personnel Services/California State Personnel Board which include minimum performance standards in consecutive and simultaneous interpretation plus the ability to perform sight translations of written and knowledge of correct usage of legal terminology. Minimum Qualification III Interpreter must substantiate the following information: A. Information is maintained that specifies how the Interpreters language fluency was verified/tested; and B. The date interpreters fluency was verified/tested is maintained on file; and C. Documentation to identify the language(s) the Interpreters is qualified to provide interpreter services; and D. Documentation to identify the level of competency verified/tested and the score or rating assigned to identify the Interpreter's level of fluency; and E. Documentation that certifies the interpreter has a minimum of three years of professional experience that includes contracting with state, local, or federal government entities, submits proof of attending ethic workshops and proof of adequate continuing education that includes training, and professional experience up to 80 hours a year performing interpreter services in the applicable language. Two of the three years experience must have been acquired within the last two years. F. Documentation that certifies the Interpreter has engaged in continuous education training and has two years experience working for the state, local or federal government as a contracted interpreter to ensure accuracy of interpreting using a wide range of vocabulary, language skills that include grammar, pronunciation, etymology, improvisation techniques, code of ethics, and cultural awareness. Based on these minimum qualification requirements, the average interview to hire ratio is 5 out of 100 (which is the same as the State of California interpreter certification exam passing ratio). Upon passing above-mentioned State Personnel Board requirements all Language Select interpreters must first undergo mandatory drug testing and background checks, including fingerprinting evaluations from local law enforcement agencies and/or Federal Bureau of Investigation, prior to becoming active.