Company Name: UCM Digital Health
Address:
216 River Street
Troy, New York 12180
USA
844-484-7362
Contact Information:
Keith Algozzine
PA-C
CEO
844-484-7362
kalgozzine@ucmnow.com
Year Incorporated or Founded:
2014
State Incorporated or Founded:
New York
Healthcare Model:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Healthcare Model - Other:
Virtual ER Treatment and Triage provider for Hospitals/Practices, Businesses, insurers, group homes, nursing homes and Colleges as well as TeleSAFE for Hospitals
Corporate Structure:
Private for-profit
Description of Services:

UCM Digital Health is delivering a Digital Front Door platform with a 7x24 Telehealth treat, triage and navigation service that enables payers to build digital-first health plans that provide an exceptional member experience and optimize the cost of care by routing patients to the right care at the right time

Teleservices:
Emergency medicine, Urgent care
Teleservices - Other:
Triage Sexual Assault Forensic Exam (SAFE)
Ancillary Services:
Health call center, Patient education, Patient engagement
Ancillary Services - Other:
Digital Front Door Platform
Currently providing services in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Teleproviders Locations - other:
Most in NY but many others now located across the US
Teleproviders are physically located in:
New York
Entities company currently partners or is willing to partner with:
Employers, Government agencies, Insurers
Entities company currently partners or is willing to partner with - Other:
EMS/911
How many patients / direct consumers is your company serving:
100+
Number full-time MD/DO telehealth professionals:
21-25
Number full-time NP telehealth professionals:
21-25
Number full-time PA telehealth professionals:
21-25
Number full-time RN telehealth professionals:
21-25
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
Proprietary
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Connect to Health information exchanges, full integration, or customizable solutions
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
2014 edition
Emergency Services wait time other:
Currently average 7 minutes response time
Nonemergent Services wait time other:
<15 mins
Number teleconsults performed 2018:
>40,000
Provides Billing Services:
Yes, we assist the clinical sites with billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Other Payers Billed:
upon request
Describe how your teleproviders are recruited and selected:
We hand select all our providers based on our groups personal experience with them or personal recommendations. They then get credentialed to NCQA standards and trained by our telemedicine experts.
Other Payment Model:
customizable payment models available
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Additional company information:

Please email us at customersupport@ucmnow.com or call us at 844-484-7362 and we would be happy to connect you with someone who can answer all your questions.

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