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Company Name: rtNOW
452 North Franklin Street
Suite C
Frankenmuth, Michigan 48734
Contact Information:
Anna Marie Spartz
Telerespiratory Account Executive
Year Incorporated or Founded:
State Incorporated or Founded:
Healthcare Model:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems, Patient education/engagement service
Healthcare Model - Other:
Providing licensed Registered Respiratory Therapists via telehealth
Corporate Structure:
Private for-profit
Description of Services:

Leading telerespiratory care provider rtNOW provides staffing options for inpatient care and HME providers to assist patients with their respiratory needs while empowering your team. rtNOW's Inpatient Services leverage a proprietary HIPAA-compliant video telehealth platform to perform remote respiratory assessments, troubleshoot equipment, and provide timely education to patients and/or staff on NIV, invasive ventilation, and other respiratory therapies. Our experienced telerespiratory therapists connect with rural community hospitals to empower staff support in managing respiratory equipment and providing respiratory assessments, keeping patients local and best supported near their families. By assisting with equipment issues, patient assessments, and respiratory disease management, we give confidence to your staff. Our licensed respiratory therapists document patient interactions within your existing platforms and report a wide variety of metrics, including the number and type of calls. This enables your staff to allocate more time and resources to your complex patients, while also saving you time, money, and resources on travel by offering a 30-minute virtual/remote visit. rtNOW’s HME Provider Services offer a comprehensive range of services, including remote PAP setups, virtual visits, 90-day adherence programs, airway clearance therapy, oxygen therapy, aerosol delivery, empowering education, and equipment setup. With a shortage of respiratory therapists and a high rate of burnout, rtNOW offers real solutions to the current health crisis. Choose rtNOW for reliable and efficient telerespiratory services that prioritize the well-being of both patients and staff. rtNOW delivers exceptional care reducing costs and improving outcomes for both patients and staff.

Chronic disease management, Critical care, Emergency medicine, Family medicine, Geriatrics, Homecare, Internal medicine, Long-term care, Mobile health (mHealth), Palliative care, Patient monitoring (remote), Preventive care, Pulmonary medicine, Respiratory therapy, Sleep medicine, Surgery, Trauma, Urgent care
Teleservices - Other:
DME (Durable Medical Equipment)/HME (Home Medical Equipment), Inpatient services
Ancillary Services:
Distance education, Patient education, Patient engagement
Currently providing services in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Arizona, California, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin
Teleproviders are physically located in:
Minnesota, Missouri, New Jersey, Oregon, Texas, Washington
Entities company currently partners or is willing to partner with:
Accountable Care Organizations; Educational institutions; Federally Qualified Health Centers; Government agencies; Rural hospitals; Urban/suburban Hospitals; Insurers; Nursing homes; Private physician practices; Skilled nursing facilities; Tribal agencies
Entities company currently partners or is willing to partner with - Other:
HME Companies, Respiratory Programs (Education)
Number of entities (agencies, hospitals, clinics, etc. – not including patients/consumers directly) currently served
Number full-time other:
Number part-time other:
Other telehealth professionals:
Respiratory Therapist
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
Electronic health records (EHR) incorporated in services:
Company uses an electronic health record system that is certified by ONC:
Wait time for consultation for emergency services:
5-10 minutes
Emergency Services wait time other:
5 minutes is the policy standard. Actual time is 5-7 minutes.
Wait time for consultation for nonemergent services:
Other (please specify)
Nonemergent Services wait time other:
Scheduled remote visits per patient request.
Number teleconsults performed 2018:
Number teleconsults performed 2019:
Number teleconsults performed 2020:
Number teleconsults performed 2021:
Number teleconsults performed 2022:
Provides Billing Services:
Describe how your teleproviders are recruited and selected:
Recruiting from our rtNOW Bullpen, within our existing relationship with sister companies, current provider recruiting, word of mouth and our website. We interview extensively and only accept respiratory therapists with at least 5 years of clinical experience for inpatient remote visits and 2 years for HME. rtNOW clinicians are highly professional with excellent critical thinking skills and are licensed.
Company Payment Model:
Subscription, Fee for service
Complies with HIPAA and HITECH:
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:

rtNOW offers a certification program for manufacturers of respiratory equipment and SaaS platforms.

Joined the Directory: 06/15/2018
Information Last Updated: 04/20/2023

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