Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems, Patient education/engagement service
Corporate Structure:
Private for-profit
Description of Services:
Founded in 2009, MDLIVE is a leading telehealth provider of online and on-demand healthcare delivery services and software that benefit patients, hospitals, employers, payers, physician practice groups and accountable care organizations.
Our cloud-based Virtual Medical Office software platform makes it possible for patients, medical professionals and plan administrators to collaborate seamlessly and securely via voice, video, email and mobile devices. Payers and providers can also utilize the HIPAA-compliant system to collect and share clinical data from patient medical records, lab results and in-home biometric devices for real-time risk assessments, wellness advice, diagnosis and treatment.
We also provide affordable consultations via a nationwide network of board certified physicians and licensed therapists.
Teleservices:
Chronic disease management, Dermatology, Integrated care, Behavioral/mental health, Mobile health (mHealth), Pediatrics, Primary care, Psychiatry, Psychology
Ancillary Services:
Health call center, Patient education, Patient engagement
Currently providing services in:
Alabama, Alaska, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Planning to expand to in near future:
Arkansas
Healthcare professionals have licenses in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Teleproviders Locations - other:
All 50 States
Entities company currently partners or is willing to partner with:
Accountable Care Organizations, Community mental health clinics, Correctional facilities, Educational institutions, Employers, Rural hospitals, Urban/suburban Hospitals, Insurers, Private physician practices
How many patients / direct consumers is your company serving:
100+
Number full-time MD/DO telehealth professionals:
11-15
Number part-time MD/DO telehealth professionals:
>1000
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
VSee, Skype, MDConnect
Electronic health records (EHR) incorporated in services:
Yes
Company uses an electronic health record system that is certified by ONC:
Information not available
Wait time for consultation for emergency services:
0-5 minutes
Nonemergent Services wait time other:
Varies depending on service
Provides Billing Services:
Yes, we do the billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)