Company Name: MCIS Language Solutions
Address:
789 Don Mills Rd.
Suite 1010
North York, Ontario, M3C 1T5
Canada
416-467-3097
Contact Information:
Lester Korbely
Bachelor of Commerce
Director of Sales and Marketing
416-167-3097 x 771
lester@mcis.on.ca
Year Incorporated or Founded:
1989
Healthcare Model:
Language interpreter service
Healthcare Model - Other:
Translation and Transcription
Corporate Structure:
Private nonprofit
Description of Services:

MCIS Language Solutions is a non-profit social enterprise, with no owners or shareholders. We re-invest all of our earnings back into the organization, its staff members and freelance professionals. This allows us to focus on our service quality and social initiatives, rather than the bottom line. MCIS's operations departments are headed by industry experts, including federally accredited conference interpreters, certified translators, project management professionals, and call center managers. Our service departments leverage leading industry software in the areas of interpretation and translation, which have been developed via the pooled experience of numerous language service providers around the globe, to enhance your user experience. We provide language interpretation services for all medical specialties.

Ancillary Services:
Language interpretation services, Patient education, Patient engagement
Ancillary Services - Other:
Translation and Transcription
Currently providing services in:
Maine, Maryland
Planning to expand to in near future:
California, Colorado, District of Columbia, Florida, New York
Teleproviders Locations - other:
Toronto, ON, Canada
Entities company currently partners or is willing to partner with:
Accountable Care Organizations, Assisted living facilities, Community mental health clinics, Educational institutions, Employers, Federally Qualified Health Centers, Rural hospitals, Urban/suburban Hospitals, Insurers, Nursing homes, Private physician practices, Schools, Senior communities, Skilled nursing facilities, Urgent care centers
How many patients / direct consumers is your company serving:
50-99
Number part-time other:
>1000
Other telehealth professionals:
These are our interpreters and translators, whom are contract.
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Electronic health records (EHR) incorporated in services:
No
Emergency Services wait time other:
In under 2 minutes for our immediate phone interpreters, usually 30 sec. or less.
Nonemergent Services wait time other:
It would depend on the service and language requested.
Payers billed:
Describe how your teleproviders are recruited and selected:
MCIS receives applications via online, through our partnerships and through advertising channels. All applicants must show competency, attend either in-class or online training and pass a language exam. We also provide advanced training (i.e. medical interpretation, using video or phone) and our interpreters undergo continuous learning to stay accredited with us.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Information not available
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:

With a growing demand for language services, a long track record of success, and deep roots in the community, MCIS has positioned itself to capture more market share in the language industry by simply demonstrating there is a better way to conduct business. Our vision, to connect people globally through languages, is really about communication. We want to build authentic, transparent and trusted bridges world-wide that will break down silos between people and languages, fueling mobility and prosperity.

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