innovaTel Telepsychiatry

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Company Name: innovaTel Telepsychiatry
Address:
900 State Street
Suite 203 B
Erie, Pennsylvania 16501
United States
866-492-7597
Contact Information:
Lauren Lashbrook
Director of Strategic Partnerships
407-607-9242
lauren.lashbrook@innovatel.com
Year Incorporated or Founded:
2014
State Incorporated or Founded:
Pennsylvania
Healthcare Model:
Medical specialty service aggregator, Medical specialty service provider to healthcare providers
Healthcare Model - Other:
Telepsychiatry Provider
Corporate Structure:
Private for-profit
Description of Services:

innovaTel is a clinically-owned and operated national telepsychiatry provider that partners directly with community-based organizations to improve access to behavioral health services. The demand for behavioral health services is outpacing the availability of providers and telehealth has proven to be an extremely effective solution to this challenge. For the past six years, innovaTel has been providing telebehavioral health services with a remote clinical team made up of psychiatrists, psychiatric nurse practitioners and licensed clinical social workers with a fundamental mission of increasing access to care.

Teleservices:
Addiction, Integrated care, Behavioral/mental health, Psychiatry, Substance abuse
Currently providing services in:
Arizona, Delaware, Florida, Illinois, Indiana, Kansas, Kentucky, Minnesota, Nevada, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Washington
Planning to expand to in near future:
Alabama, Alaska, Arkansas, California, Colorado, Connecticut, District of Columbia, Georgia, Hawaii, Idaho, Iowa, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, New York, North Dakota, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Minnesota, Mississippi, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
Entities company currently partners or is willing to partner with:
Community mental health clinics; Federally Qualified Health Centers; Rural hospitals; Urban/suburban Hospitals; Private physician practices
How many patients / direct consumers is your company serving:
50-99
Number full-time MD/DO telehealth professionals:
31-40
Number full-time NP telehealth professionals:
11-15
Number part-time other:
1-5
Other telehealth professionals:
LCSW
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
innovaTel is platform agnostic and will work in the telehealth platform of choice by our clinic partners. We know that standardization of workflows is very important for operational efficiency, so we are flexible here.
Electronic health records (EHR) incorporated in services:
No
How EHR interfaces with the EHR of the referring/consulting site:
All of our clinicians document directly into the EHR of the organization that they are working for.
Emergency Services wait time other:
We follow the protocol of the client that we are providing services to. Response times vary based on organization and we would not accept a contract with a group if we were not able to meet their requirements.
Nonemergent Services wait time other:
We follow the protocol of the client that we are providing services to. Response times vary based on organization and we would not accept a contract with a group if we were not able to meet their requirements.
Provides Billing Services:
No
Provides Billing Services - Other:
We do not do any billing. Our clinicians become credentialed with the payers of the organizations that we partner with and the organization does all of the billing. Since the customers bill the payers, they are able to bill whichever payers they accept.
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna), Tricare
Other Payment Model:
The organizations that we contract with contract our clinicians for a set amount of weekly hours. We charge an hourly clinical rate for the clinicians. There are no setup fees, no technology fees, no support fees. Everything is all inclusive in the clinical hourly rate.
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Joined the Directory: 02/06/2019
Information Last Updated: 09/08/2020

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