Company Name: Hicuity Health
Address:
1 Cityplace Drive
Suite 570
St. Louis, Missouri 63141
USA
855-442-8489
Contact Information:
Brad Green
SVP, Sales and Strategic Accounts
817-416-2046
brad.green@hicuityhealth.com
Year Incorporated or Founded:
2006
State Incorporated or Founded:
Missouri
Healthcare Model:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Private for-profit
Description of Services:
Since 2006, Hicuity Health has pioneered telemedicine innovations. Serving a diverse range of clients and care venues – including health systems, hospitals, and post-acute care facilities – with its expanding line of services that includes tele-ICU, remote inpatient telemetry, virtual nursing, virtual sitter, smart device monitoring, and shared services, the company is the leader in delivering expert care on a 24 x 7 x 365 basis to high-acuity patients in high-acuity environments. Our innovation is highlighted by our proprietary HUB workflow management technology platform, which enables seamless care delivery and informs patient management across our 11 clinical care centers that serve our more than 115 hospital partners located in 30 states nationwide. Hicuity Health cares for more than 120,000 patients per year, delivering enhanced patient outcomes, tangible ROI, and expert clinical support for the bedside teams at our partner hospitals.
Teleservices:
Critical care, Emergency medicine, Homecare, ICU (intensive care unit), Nursing, Patient monitoring (remote)
Teleservices - Other:
Cardiac telemetry, shared services technology and operations management
Currently providing services in:
Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin
Healthcare professionals have licenses in:
Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin
Teleproviders are physically located in:
California, Hawaii, Maryland, Missouri, New York, Texas
Entities company currently partners or is willing to partner with:
Assisted living facilities, Rural hospitals, Urban/suburban Hospitals, Nursing homes, Schools, Skilled nursing facilities
Number of entities (agencies, hospitals, clinics, etc. – not including patients/consumers directly) currently served:
100+
How many patients / direct consumers is your company serving:
100+
Number full-time MD/DO telehealth professionals:
41-50
Number full-time NP telehealth professionals:
11-15
Number full-time PA telehealth professionals:
11-15
Number full-time RN telehealth professionals:
141-160
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
Proprietary platform, Philips eCare Manager, Yorktel, ProConnections, Vidyo, STI, Citrix, VMWare, Philips (PIIC iX Waveform viewer) Spider Duo (KVM Switch for Waveforms)
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
We interface via Citrix and VMware connections to client hospital information systems.
Company uses an electronic health record system that is certified by ONC:
Yes
Wait time for consultation for emergency services:
Not applicable
Wait time for consultation for nonemergent services:
Not applicable
Number teleconsults performed 2018:
69,000
Number teleconsults performed 2019:
69,000
Number teleconsults performed 2020:
69,000
Number teleconsults performed 2021:
69,000
Number teleconsults performed 2022:
74,000
Provides Billing Services:
Yes, we assist the clinical sites with billing
Payers billed:
Describe how your teleproviders are recruited and selected:
We have a full time recruiting team that screens and recruits teleproviders.
Company Payment Model:
Subscription, Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:
Hicuity delivers comprehensive telemedicine solutions, with the ability to provide clinical care, enabling technology, and ongoing operations as needed. Our proprietary technology platform enables service customization at the system, facility, or unit basis and powers continuing service line development to meet developing needs.
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