525 West Brown Road
Mesa, Arizona 85201
Year Incorporated or Founded:
State Incorporated or Founded:
Company Type:
Integrated healthcare system (MCO), Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems, Patient education/engagement service
Corporate Structure:
Private nonprofit
Description of Services:

Banner Telehealth provides a variety of telehealth services across the care continuum: TeleICU services (over 450 ICU beds and multiple EDs in 5 states); TeleAcute services for medical-surgical, PCU patients; TelePostAcute (SNF); Innovative Telehealth program for patients with complex, chronic conditions who live at home; Specialty Teleconsults in a variety of settings including (but not limited to) stroke, neurology, behavioral health, pediatrics, wound, oncology, gastroenterology, etc

Dermatology, Diabetes, Homecare, ICU (intensive care unit), Mental/Behavioral health, Neonatology, Neurology, Nursing, Patient monitoring (remote), Pediatrics, Pharmacy, Primary care, Psychiatry, Stroke, Toxicology, Urgent care
Tele-Services - Other:
Occupational health
Ancillary Services:
Continuing education, Continuing medical education, Patient education
Currently providing services in:
Arizona, Colorado, Nebraska, Nevada, Wyoming
Planning to expand to in near future:
Alaska, California
Healthcare professionals have licenses in:
Alaska, Arizona, California, Colorado, Nebraska, Nevada, Wyoming
Target(s) for services:
Accountable Care Organizations; Employers; Rural hospitals; Urban/suburban Hospitals; Insurers; Patients directly; Private physician practices; Skilled nursing facilities
Number of customers (hospitals, clinics) currently served:
Number full-time MD/DO telehealth professionals:
Number part-time MD/DO telehealth professionals:
Number full-time NP telehealth professionals:
Number part-time NP telehealth professionals:
Number full-time MSW telehealth professionals:
Number full-time RN telehealth professionals:
Number part-time RN telehealth professionals:
Number full-time other:
Number part-time other:
Other telehealth professionals:
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
Vidyo, EasyShare, platform-agnostic
Electronic health records (EHR) incorporated in services:
How EHR interfaces with the EHR of the referring/consulting site:
Fully integrated to Cerner
Company uses an electronic health record system that is certified by ONC:
Edition ONC HIT Certification Program company's EHR is certified for:
Combination of 2011 and 2014 Editions
Emergency Services wait time other:
TeleICU 0-5 min; others service dependent
Nonemergent Services wait time other:
Contract dependent
Integrate clinical practice guidelines into teleconsultations and practice:
Provides Billing Services:
Provides Billing Services - Other:
Can do either; contract dependent
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna), Tricare
Teleproviders are physically located in:
Arizona, California, Colorado
How teleproviders are recruited:
Recruited, interviewed and selected by Banner Telehealth leadership team
Company Payment Model:
Complies with HIPAA and HITECH:
Additional company information:
Last Updated: 04/11/2019
Joined the Directory: 12/01/2014

All site content © 1996 - 2019 Arizona Telemedine Program. The University of Arizona is an EEO/AA - M/W/D/V