The Arizona Telemedicine Program Blog, Category: Policy

Digital transformation in healthcare is entering a more mature and accountability-driven phase. Health systems are moving beyond broad conversations about “AI in healthcare” and focusing instead on practical implementation, measurable outcomes, and operational impact. A central question is no longer whether artificial intelligence can be deployed, but whether it meaningfully reduces clinician burden, improves throughput, enhances care coordination, or simply shifts tasks within already strained workflows.

We identified significant policy changes when recently reviewing several commercial payer policies on remote monitoring: reduction in diseases that qualify for remote physiological monitoring (RPM) or complete deletion of remote therapeutic monitoring (RTM).

Aetna

Aetna’s policy was updated on 2/27/26 and limits RPM) to three diseases:

The 2026 policy landscape signals a shift toward "tele-permanence" with the bipartisan FY26 funding package extending Medicare telehealth flexibilities through 2027 and the Hospital-at-Home program through 2030. Key updates include the permanent status of most telehealth codes and more flexible Remote Therapeutic Monitoring (RTM) options, such as new device supply codes for shorter 2–15 day collection periods and a 10–19 minute treatment management code. With FQHC/RHC billing via G2025 extended through 2026 and expanded support for behavioral health, CMS is establishing virtual care as a cornerstone of high-quality rehabilitation.

In January 2026, as rural healthcare continues to face challenges like geographic isolation, provider shortages, and limited infrastructure, the Centers for Medicare & Medicaid Services (CMS) Rural Health Transformation (RHT) Program stands out as a pivotal initiative. This $50 billion effort awards funds to all 50 states to bolster rural health systems, with a strong emphasis on innovative capabilities like telemedicine and telehealth.

On October 24th, the 2023 Arizona Telehealth Policy Summit will host national and state telehealth experts to discuss the latest on Arizona and national telehealth policies and trends. This summit will benefit healthcare leaders, administrators, regulators, providers, and other stakeholders in learning more about virtual care. Summit speakers and in-person attendees will convene at the Virginia G. Piper auditorium on the Phoenix Bioscience Core campus. A virtual attendance option will also be available.

The summit program will begin with opening remarks from Professor Tara Sklar, summit host and associate director of Telehealth Law & Policy with the Arizona Telemedicine Program; Dr. Daniel Derksen, a nationally noted health-care policy and rural health expert and associate vice president in the University of Arizona office of the Senior Vice President for Health Sciences; and a blessing ceremony and land acknowledgement from Dr. Carlos Gonzales, assistant vice president of Indigenous Affairs with the University of Arizona Health Sciences.