Company Name: UPMC (University of Pittsburgh Medical Center)
Address: Forbes Tower, Suite 10070
Pittsburgh, Pennsylvania 15213
State Incorporated or Founded: Pennsylvania
Healthcare Model: Integrated healthcare system (MCO)
Corporate Structure: Public not-for-profit
Description of Services: UPMC Telemedicine utilizes advances in technology to facilitate high quality patient care at a distance. By incorporating Telemedicine across UPMC's world-class clinical departments, patients can access UPMC Specialists regardless of their geographic location. We currently offer over 32 Specialty Clinical services which are expanding every day. These include in-patient, out-patient and acute-urgent and emergency care via Telemedicine. In addition, we offer 24/7/365 day per year, on-line acute care clinical visits to patients across Pennsylvania through UPMC AnywhereCare. Patients can submit an on-line visit by logging into www.UPMCAnywhereCare.com.
Teleservices: Allergy, Cardiology, Dementia, Dermatology, Diabetology, Endocrinology, Epilepsy, Gynecology, Hematology, Hepatology, Homecare, ICU (intensive care unit), Infectious disease, Integrated care, Internal medicine, Maternal & fetal medicine, Behavioral/mental health, Mobile health (mHealth), Neonatology, Nephrology, Neurology, Obstetrics, Ophthalmology, Orthopedics, Pathology, Patient monitoring (remote), Pediatrics, Primary care, Psychiatry, Pulmonary medicine, Radiology, Rheumatology, Stroke, Urgent care
Ancillary Services: Continuing education, Continuing medical education, Distance education, Language interpretation services, Patient education, Patient engagement, Support groups
Currently providing services in: Maryland, New York, Ohio, Pennsylvania, West Virginia
Teleproviders are physically located in: Pennsylvania
Entities company currently partners or is willing to partner with: Accountable Care Organizations; Assisted living facilities; Community mental health clinics; Correctional facilities; Educational institutions; Employers; Federally Qualified Health Centers; Government agencies; Government workers; Rural hospitals; Urban/suburban Hospitals; Insurers; Military bases; Nursing homes; Patients/consumers directly; Private physician practices; Senior communities; Skilled nursing facilities; Urgent care centers
How many patients / direct consumers is your company serving: 20-49
Number full-time MD/DO telehealth professionals: 51-60
Number full-time NP telehealth professionals: 11-15
Number full-time PA telehealth professionals: 11-15
Number full-time PhD telehealth professionals: 1-5
Number full-time RN telehealth professionals: 6-10
After licensing and credentialing, average time to initiate services to new partner/customer: 4-5 months
Telemedicine systems used to connect to customers: Vidyo, Polycom, Tandberg
Electronic health records (EHR) incorporated in services: Yes
Company uses an electronic health record system that is certified by ONC: Yes
Edition ONC HIT Certification Program company's EHR is certified for: Combination of 2011 and 2014 editions
Wait time for consultation for emergency services: 5-10 minutes
Wait time for consultation for nonemergent services: Within 24 hours
Provides Billing Services: No
Payers billed: Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Company Payment Model: Subscription
Complies with HIPAA and HITECH: Yes
Minimum monthly consultation requirement: no minimum
Minimum number of hospital beds: no minimum
Minimum number of ICU or NICU beds: no minimum
Joined the Directory: 10/02/2014
Information Last Updated: 10/02/2014