Amwell
Company Name: Amwell
Address:
75 State Street
Boston, Massachusetts 02109
United States
617-204-3500
Contact Information:
Jackson Dodge
Business Development
617-204-3500
Business.development@americanwell.com
Year Incorporated or Founded:
2007
State Incorporated or Founded:
Massachusetts
Healthcare Model:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Private for-profit
Description of Services:
American Well is a leading telehealth platform in the United States, connecting some of the nation’s largest hospitals, insurers, employers, and consumer electronics companies for the purpose of delivering healthcare anywhere. Highly-rated by KLAS for “ease of use” in the 2017 Telehealth Virtual Care Platforms report,* American Well is transforming healthcare by creating a telehealth marketplace, the Exchange™, to deliver medical care seamlessly through technology. With its strong partnerships in the U.S. and global markets, as well as its direct-to-consumer service Amwell®, the company connects millions of people to the doctors they trust for live video visits for everything from urgent care to chronic care management and healthy living. American Well's software platform has the built-in capability for hospitals and healthcare providers to deliver care digitally, reaching beyond geography, with wrap around turn-key services to extend care beyond the four walls of a hospital and into the hands of consumers. With a decade of experience, American Well powers telehealth solutions for over 130 health systems comprised of 2,000 hospitals and 55 health plan partners with over 7,000 employers, covering over 150 million lives, and helping 1 in 3 Americans get the care they need, when and where they need it most. For more information, please visit AmericanWell.com.
American Well, Amwell and The Exchange are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.
*Telehealth Virtual Care Platforms 2017, September 2017, © KLAS 2018 www.klasresearch.com
Teleservices:
Integrated care, Internal medicine, Behavioral/mental health, Mobile health (mHealth), Nutrition, Pediatrics, Physical therapy, Primary care, Psychiatry, Psychology, Urgent care
Teleservices - Other:
American Well's technology can accommodate any type of clinical provider.
Currently providing services in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Teleproviders are physically located in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Entities company currently partners or is willing to partner with:
Accountable Care Organizations; Community mental health clinics; Correctional facilities; Employers; Federally Qualified Health Centers; Government agencies; Rural hospitals; Urban/suburban Hospitals; Insurers; Patients/consumers directly; Private physician practices; Schools; Skilled nursing facilities; Urgent care centers
How many patients / direct consumers is your company serving:
100+
Number full-time MD/DO telehealth professionals:
26-30
Number part-time MD/DO telehealth professionals:
351-400
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
Vidyo
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
American Well's API can interface with EHRs for clinical data exchange.
Company uses an electronic health record system that is certified by ONC:
No
Wait time for consultation for emergency services:
0-5 minutes
Wait time for consultation for nonemergent services:
Within 24 hours
Provides Billing Services:
Yes, we do the billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Describe how your teleproviders are recruited and selected:
While most of our physician staff continue to practice in office or hospital settings, all providers are specifically recruited for telehealth-based care. All providers are board certified in a primary care or emergency medicine specialty, have relevant patient care experience, and are credentialed to NCQA standards.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Joined the Directory: 12/15/2014
Information Last Updated: 09/02/2020