Company Name: Banner Health
Address:
2901 N Central Ave #160
Phoenix, Arizona 85012
USA
602-747-4000
Contact Information:
Maribel Frank
Senior Director, Telehealth Operations
307-414-6300
Maribel.Frank@bannerhealth.com
Year Incorporated or Founded:
1999
State Incorporated or Founded:
Arizona
Healthcare Model:
Integrated healthcare system (MCO), Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems, Patient education/engagement service
Corporate Structure:
Public nonprofit
Description of Services:
Banner Telehealth provides a range of virtual services that span the care continuum from robust teleICU services, acute care teleConsults covering a wide range of specialties and behavioral health crisis evaluations, to comprehensive ambulatory primary care and specialty visit options and a fully virtual teleCounseling service. Banner pursues a standardized approach to telehealth proposal development and approval, which relies upon workflows which are designed to maximize both clinical efficacy and efficiency with clearly identified KPI’s and utilizing a rigorously vetted palette of standardized system tools. Through telehealth, Banner continues to strive to achieve our organizational mission to make healthcare easier so life can be better.
Teleservices:
Behavioral/mental health, Cardiology, Endocrinology, Genetic counseling, Geriatrics, Homecare, Hospitalist, ICU (intensive care unit), Infectious disease, Integrated care, Neurology, Patient monitoring (remote), Pediatrics, Psychiatry, Pulmonary medicine, Radiology, Rheumatology, Stroke, Toxicology, Urology
Teleservices - Other:
Movement Disorders, Pediatric retinopathy, Acute & Ambulatory Care - Primary & Specialty
Ancillary Services:
Continuing education, Continuing medical education, Patient education
Currently providing services in:
Arizona, Colorado, Nebraska, Nevada, Wyoming
Healthcare professionals have licenses in:
Arizona, California, Colorado, Nebraska, Nevada, Wyoming
Teleproviders are physically located in:
Arizona, California, Colorado
Entities company currently partners or is willing to partner with:
Accountable Care Organizations, Employers, Rural hospitals, Urban/suburban Hospitals, Insurers, Patients/consumers directly, Private physician practices, Skilled nursing facilities
How many patients / direct consumers is your company serving:
20-49
Number full-time MD/DO telehealth professionals:
6-10
Number part-time MD/DO telehealth professionals:
61-70
Number full-time NP telehealth professionals:
1-5
Number part-time NP telehealth professionals:
1-5
Number full-time LMSW/MSW telehealth professionals:
16-20
Number full-time RN telehealth professionals:
61-70
Number part-time RN telehealth professionals:
1-5
Number full-time other:
1-5
After licensing and credentialing, average time to initiate services to new partner/customer:
4-5 months
Telemedicine systems used to connect to customers:
VeeOne Health, eVisit, Philipps eCare manager, Caregility
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Fully integrated to Cerner
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
Combination of 2011 and 2014 editions
Emergency Services wait time other:
TeleICU 0-5 min; others service dependent
Nonemergent Services wait time other:
Contract dependent
Provides Billing Services - Other:
Can do either; contract dependent
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna), Tricare
Describe how your teleproviders are recruited and selected:
Recruited, interviewed and selected by Banner Telehealth leadership team
Company Payment Model:
Subscription
Complies with HIPAA and HITECH:
Yes
Additional company information:
Joined the Directory:
Information Last Updated: