Company Name: Dignity Health Telemedicine Network
Address: 6403 Coyle Avenue
Carmichael, California 95608
Year Incorporated or Founded: 2008
State Incorporated or Founded: California
Healthcare Model: Integrated healthcare system (MCO), Medical specialty service provider to healthcare providers
Corporate Structure: Private not-for-profit
Description of Services: The multi-disciplinary team at the Dignity Health Telemedicine Network brings highly specialized care to you, regardless of your location. The Telemedicine Network team combines expertly trained physicians and state-of-the-art technology to offer patients immediate access to life-saving medical care. Thanks to the unique capabilities of the Dignity Health Telemedicine Network, even patients who live far from urban care centers can receive the attention of a specialist familiar with the latest care advances and treatment options, specific to their condition. With the Dignity Health Telemedicine Network, access to a specialist's assessment and prescribed plan of action is available to remote or rural providers via the video and computer technology available through the Dignity Health Telemedicine Network.
Teleservices: Cardiology, Chronic disease management, Diabetology, Endocrinology, Epilepsy, Genetic counseling, Geriatrics, Homecare, ICU (intensive care unit), Infectious disease, Integrated care, Long-term care, Behavioral/mental health, Mobile health (mHealth), Neonatology, Nephrology, Neurology, Patient monitoring (remote), Psychiatry, Pulmonary medicine, Stroke
Ancillary Services: Patient education
Currently providing services in: Arizona, California, Hawaii, Nevada
Healthcare professionals have licenses in: Arizona, California, Hawaii, Nevada
Teleproviders Locations - other: Out of country
Teleproviders are physically located in: Arizona, California, Colorado, New York, Texas
Entities company currently partners or is willing to partner with: Assisted living facilities; Community mental health clinics; Correctional facilities; Employers; Rural hospitals; Urban/suburban Hospitals; Insurers; Nursing homes; Patients/consumers directly; Senior communities; Skilled nursing facilities
How many patients / direct consumers is your company serving: 50-99
Number full-time MD/DO telehealth professionals: 61-70
Number full-time NP telehealth professionals: 1-5
Number full-time PA telehealth professionals: 1-5
After licensing and credentialing, average time to initiate services to new partner/customer: 1-3 months
Telemedicine systems used to connect to customers: The DHTN provides a fully serviced and supported technology package with each of our services.
Electronic health records (EHR) incorporated in services: Yes
How EHR interfaces with the EHR of the referring/consulting site: Technical information varies by EHR. Please contact for information.
Company uses an electronic health record system that is certified by ONC: Information not available
Wait time for consultation for emergency services: 0-5 minutes
Nonemergent Services wait time other: Typically these types of services are scheduled.
Provides Billing Services: No
Provides Billing Services - Other: We will both help clinical site customers with their billing, as well as do our own billing. This depends on the preference of the customer.
Payers billed: Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Describe how your teleproviders are recruited and selected: Our telemedicine providers are employees of the Dignity Health Medical Foundation, and are recruited individually to provide telemedicine services. We also contract directly with private provider groups, which undergo a complete RFP and vetting process.
Company Payment Model: Fee for service
Complies with HIPAA and HITECH: Yes
Minimum monthly consultation requirement: no minimum
Minimum number of hospital beds: no minimum
Minimum number of ICU or NICU beds: no minimum
Joined the Directory: 05/18/2015
Information Last Updated: 11/05/2018