American Telepsychiatrists

Address:
101 California Street
Suite 2710
San Francisco, California 94111
United States
916-320-4422
Contact Information
John Schaeffer
Physician
President/CEO
916-320-4422
jschaeffer@atps.email
Year Incorporated or Founded:
2010
State Incorporated or Founded:
California
Company Type:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Private for-profit
Description of Services:

American Telepsychiatrists is a group of highly qualified, Board Certified psychiatrists licensed to practice medicine in the State of California and many other states. We work exclusively through Telepsychiatry. Our psychiatrists all have years of training and experience (outpatient, inpatient, emergency/crisis) in general adult psychiatry, and many have specialty training in Child/Adolescent, Forensic, Consultation & Liaison, Psychosomatic, and Geriatric psychiatry. Our main objective is to provide psychiatric care to underserved and remote populations via HIPAA-compliant, secure teleconferencing equipment and software. We contract with Public Service (County Mental Health Agencies) and private entities (HMOs, PPOs, Private Insurance Providers) and Individual Patients throughout California and many other states in order to provide the highest quality, evidence-based telepsychiatry services. Telepsychiatry for Managed Care Companies Telepsychiatry for Private Fee-For-Service Patients Telepsychiatry for Primary Care Doctors and Other Doctors/Integrated Healthcare Telepsychiatry for Emergency Departments & Hospitals

Tele-Services:
Psychiatry
Currently providing services in:
Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Planning to expand to in near future:
Alaska, Texas
Healthcare professionals have licenses in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Target(s) for services:
Assisted living facilities, Community mental health clinics, Educational institutions, Employers, FQHCs, Hospitals: rural, Hospitals: urban/suburban, Insurers, Nursing homes, Patients, directly, Private physician practices, Schools, Senior communities, Skilled nursing facilities, Urgent care centers
Number of customers (hospitals, clinics) currently served:
100+
Number full-time MD/DO telehealth professionals:
91-100
Number part-time MD/DO telehealth professionals:
141-160
Number part-time NP telehealth professionals:
21-25
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
Polycom, OmniJoin, GoToMeeting, VSee
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
We connect directly to each contracted entity's EHR and eRx. We also provide EPCS Gold for our child/adolescent psychiatrists to Rx Schedule II medications directly to the pharmacy without need for paper Rx.
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
Combination of 2011 and 2014 Editions
Wait time for consultation for emergency services:
20-30 minutes
Wait time for consultation for nonemergent services:
Within 24 hours
Integrate clinical practice guidelines into teleconsultations and practice:
Yes
How clinical practice guidelines are integrated:
All of our doctors are trained on the ATA's Telemental Health Practice Guidelines for Video-Based Online Mental Health Services and Evidence-Based Practice for Telemental Health.
Number of teleconsults performed 2012:
70,000
Number of teleconsults performed 2013:
>100,000
Number of teleconsults performed 2014:
>150,000
Number of teleconsults performed 2015:
>250,000
Provides Billing Services:
No
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Teleproviders are physically located in:
California, Colorado, Florida, Hawaii, Nevada, New Mexico, New York, Oklahoma, Oregon, Pennsylvania, Texas, Washington
How teleproviders are recruited:
We advertise online. Applications are reviewed. We only contract with board certified psychiatrists with no hits on the National Database. We interview via teleconference and either receive written recommendations or call references or both. We verify medical school diploma, internship, residency, fellowship, board certification, DEA, and state license(s). We run a professional background check. Candidates are submitted to each contracted entity for review by their credentialing committee.
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
26-50
Minimum number of hospital beds:
1-10
Minimum number of ICU or NICU beds:
1-10
Additional company information:

Our telepsychiatry company is owned by a psychiatrist who maintains his own caseload and therefore continues to understand the needs of the front-line psychiatrists, the patients, and the clinics we serve. Our mission is to bring very high quality services to the underserved with an emphasis on continuity of care and evidence-based practices. The satisfaction of the doctors is also very important. We provide 24/7 IT support, administrative support, psychiatric nursing support, and very high-end professional liability insurance. Most telemedicine companies provide a group malpractice policy where ALL of the providers (and the contracted clinics) share one 1 million/3 million dollar policy. Their policies also come with a hammer clause that allows the insurance company to force you to settle (taking a hit on the National Database for life), and they have a cap on the defense fund (usually under $10,000). Our policy has a 1 million/3 million dollar coverage for EVERY 40 hour equivalent, has NO hammer clause, and has NO cap on the defense fund (which is outside and in addition to the 1m/3m coverage). When comparing rates, it is wise to ask about each company's insurance policy and just how it will cover you in the event of a lawsuit.