Sonder Health
Company Name: Sonder Health
Address:
9505 W Thurston Ct
Yorktown, Indiana 47396
United States
678-602-5026
Contact Information:
Michele Behme
RN
CEO
317-750-9692
michele@sonderhealth.com
Year Incorporated or Founded:
2015
State Incorporated or Founded:
Indiana
Healthcare Model:
Medical specialty service aggregator, Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Public for-profit
Description of Services:
At Sonder Health, our mission is simple--to offer trusted guidance from our clinical experts, providing care and support through telemedicine. With our highly-trained International Board Certified Lactation Consultants (IBCLCs) and Registered Dietitians (RDs) we offer professional lactation or nutrition consultations from our nation-wide network of International Board Certified Lactation Consultants and Registered Dietitians 365 days a year in all 50 states using a mobile device, tablet, or computer. We don't stop at care delivery--we deliver a complete customer experience that extends to organizations trying to drive innovation and change into the already complex healthcare ecosystem. We address the top clinical, operational, and financial challenges many organizations experience when implementing telemedicine programs. In addition to our provider network and telemedicine platform, our robust services meet customer demand by offering strategy consulting services and specialty-specific content designed uniquely for telemedicine. Through our approach, we aim to solve common challenges, make telemedicine easy to adopt, and effortless to implement.
Teleservices:
Chronic disease management, Diabetology, Maternal & fetal medicine, Nutrition, Preventive care, Weight control
Teleservices - Other:
Lactation Consulting
Ancillary Services:
Patient education, Patient engagement
Ancillary Services - Other:
n/a
Currently providing services in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Teleproviders are physically located in:
Arizona, Florida, Georgia, Indiana, Kentucky, Massachusetts, Nebraska, New York, North Dakota, Oregon
Entities company currently partners or is willing to partner with:
Accountable Care Organizations; Educational institutions; Employers; Federally Qualified Health Centers; Government agencies; Government workers; Rural hospitals; Urban/suburban Hospitals; Insurers; Military bases; Patients/consumers directly; Private physician practices; Schools; Senior communities; Urgent care centers
How many patients / direct consumers is your company serving:
6-19
Number full-time other:
1-5
Number part-time other:
26-30
Other telehealth professionals:
Registered Dietitians and International Board Certified Lactation Consultants
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
vendor platform neutral or we can utilize our technology at their site (American Well)
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Cerner and Epic can integrate into American Well's instance.
Company uses an electronic health record system that is certified by ONC:
Information not available
Wait time for consultation for emergency services:
0-5 minutes
Wait time for consultation for nonemergent services:
Within 24 hours
Number teleconsults performed 2018:
6371
Provides Billing Services:
Yes, we assist the clinical sites with billing
Payers billed:
Medicare, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Describe how your teleproviders are recruited and selected:
Targeted recruiting that seeks to fill skill-specific requirements as set forth by our privileging forms, online application process, and NCQA accredited credentialing.
Other Payment Model:
Fee for Service + tiered utilization fee
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Joined the Directory: 02/06/2019
Information Last Updated: 02/07/2019