DirectDocDial
Company Name: DirectDocDial
Address:
14780 W. Mountain View Blvd. #110
Surprise, Arizona 85374
USA
623-240-1110
Contact Information:
Linh Nguyen
MD
CMIO
623-240-1110
contact@directdocdial.com
Year Incorporated or Founded:
2009
State Incorporated or Founded:
Arizona
Healthcare Model:
Medical specialty service aggregator, Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure - Other:
Public-private partnership, collaborative
Description of Services:
Our vision includes a care quality approach that extends into the community. We've been able to consistently impact readmission and hospitalization rates in Arizona while reducing healthcare costs and emergency fees. Our investment in quality teleproviders helps us continue this trend by promoting the technological innovation our patients appreciate and desire.
Teleservices:
Allergy, Cardiology, Chronic disease management, Dementia, Diabetology, Gastroenterology, Geriatrics, Homecare, Hospice, Hospitalist, Infectious disease, Integrated care, Internal medicine, Behavioral/mental health, Mobile health (mHealth), Nephrology, Nutrition, Palliative care, Patient monitoring (remote), Pharmacology, Physical therapy, Podiatry, Preventive care, Primary care, Psychiatry, Psychology, Pulmonary medicine, Radiology, Substance abuse, Urgent care, Urology
Ancillary Services:
Health call center, Patient education, Patient engagement, Support groups
Currently providing services in:
Arizona, California
Healthcare professionals have licenses in:
Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Teleproviders are physically located in:
Arizona, California
Entities company currently partners or is willing to partner with:
Accountable Care Organizations; Assisted living facilities; Community mental health clinics; Correctional facilities; Educational institutions; Employers; Federally Qualified Health Centers; Government agencies; Government workers; Rural hospitals; Urban/suburban Hospitals; Insurers; Military bases; Nursing homes; Patients/consumers directly; Private physician practices; Schools; Senior communities; Skilled nursing facilities; Urgent care centers
How many patients / direct consumers is your company serving:
50-99
Number full-time MD/DO telehealth professionals:
1-5
Number part-time MD/DO telehealth professionals:
1-5
Number full-time NP telehealth professionals:
6-10
Number part-time NP telehealth professionals:
26-30
Number full-time PA telehealth professionals:
1-5
Number part-time PA telehealth professionals:
31-40
Number full-time LMSW/MSW telehealth professionals:
1-5
Number part-time LMSW/MSW telehealth professionals:
11-15
Number full-time RN telehealth professionals:
6-10
Number part-time RN telehealth professionals:
11-15
Number full-time PharmD telehealth professionals:
1-5
Number part-time PharmD telehealth professionals:
6-10
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
Zoom
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
AdvancedMD
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
2014 edition
Wait time for consultation for nonemergent services:
Less than 1 week
Number teleconsults performed 2018:
150
Provides Billing Services:
Yes, we assist the clinical sites with billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Other Payers Billed:
Cash paid
Describe how your teleproviders are recruited and selected:
Personnel Requisition is completed and approved for each position needed by Hiring Manager and/or Department Supervisor.
Company Payment Model:
Other (please specify)
Other Payment Model:
Direct Doc Dial offers a flexible payment model by contracting with multiple providers that enable 1. Cash Paid per call 2. Cash Subscription per member per month 3. Fee for service with Medicare
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
26-50
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:
The transition to EHR management systems is an expensive proposition for many healthcare providers, hospitals and DCF facilities. The custom-designed EHR system with telehealth Direct Doc Dial provides to partner communities is free of charge. The framework is built upon the highly reliable, scalable AWS, iOS, Android, and PHP technologies. This virtual physician’s network via LTE or WIFI, an interoperable healthcare platform for electronic health records and information exchange. There is a physician dashboard that coordinates care between networks of healthcare physicians and other providers. Our platform ensures consistent levels of care, proper disease management, and diminishes the risks, stress, and uncertainty associated with transporting feeble patients to off-site clinics.
Joined the Directory: 06/15/2015
Information Last Updated: 03/12/2020